Shipping policy
Last Updated: 7/12/26
Thank you for shopping with Sileza.
Order Processing
Orders are typically processed within 1–3 business days.
During holidays, sales, or periods of high demand, processing times may be extended.
Shipping Times
Estimated delivery times:
United States
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days (if offered)
International Orders
- 10–30 business days depending on destination and customs processing.
Delivery estimates are not guaranteed.
Tracking
Once your order has shipped, a tracking number will be sent to the email address provided during checkout.
Shipping Delays
We are not responsible for delays caused by:
- Weather conditions
- Carrier disruptions
- Customs inspections
- Incorrect shipping information provided by customers
Lost or Stolen Packages
After a package has been marked as delivered by the shipping carrier, Sileza is not responsible for lost or stolen packages.
Customers should contact the shipping carrier directly to file a claim.
Incorrect Shipping Address
Customers are responsible for ensuring that shipping information is accurate.
If an order is returned due to an incorrect address, additional shipping fees may apply for re-delivery.
Contact Us
Email: support@sileza.com